SHIPPING INFORMATION

Orders placed on http://eu.braindead.xxx are processed Monday-Friday 9 am to 3 pm GMT (excluding bank holidays) and are shipped 3-5 business days from when the order was placed, pending payment authorization and verification. 

UK | £4.95 | Royal Mail 1st Class Signed For ( 1-2 Days Delivery)

Europe | £10.00 | Royal Mail International Tracked & Signed ( 3-5 Days Delivery)

We currently ship to the following countries

United Kingdom (excluding Guernsey & Jersey), Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, and Switzerland.

If you don't see your country listed, please contact info.eu@braindead.xxx and we'll try to help.

VAT  

VAT is included in the selling price of each item. Customers will not incur any additional fees beyond the original invoice total quoted at the time of checkout.

When will I know if my order has been shipped?  

You will receive a dispatch confirmation via email to confirm your goods have been despatched

Can I change my shipping address?  

We provide the option to ship to a different address than the one at which your card is registered to. For security reasons, this service is discretionary, and we reserve the right to only ship to the billing address, or verify details with our customers before shipping to a different address. If you have made a mistake with your delivery details contact us immediately and we can try to amend them. If the order has already left our premises, then the shipping address cannot be altered. In this instance we will need to wait for the parcel to be returned then postage would be payable for it to be sent out again.  

Addition information request  

Occasionally we may carry out security checks on orders; there are many reasons we may elect to carry out one of these check including our policy of random spot checks. If you have been asked to supply additional information please be aware that we cannot begin the dispatch process until the information is received. We use discretion and are secure with any information we receive. The mail service will make several attempts to deliver on consecutive business days then leave a card to rearrange the delivery or arrange collection from your local depot.   If you have any other quires please contact us on info.eu@braindead.xxx